JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealers achieve unsurpassed levels of performance. JM&A Group provides more than 3,800 dealerships with a variety of products and services, such as new and used vehicle protection plans, pre-paid maintenance plans and GAP protection programs. Among JM&A Group’s competitive advantages is its robust training and consulting services for F&I professionals, and the company is actively evolving to meet consumer preferences to remain a market leader and a partner of choice.
The PDC (Performance Development Center) Instructional Designer designs, develops, implements and updates face-to-face and online training courses and programs. The Instructional Designer utilizes instructional design methodologies, learning strategies and technology to support the development of curriculum content, training materials, training modules, teaching aids and manages all aspects of instructional development of programs that include, but not limited to: sales skills, management and leadership development, compliance, new trends, and new technology in the automotive industry.
This individual is expected to interview subject matter experts, the PDC trainers, internal departments, and external business partners to illicit their expertise and input to ensure accuracy and standardization of all training materials and content.
This individual will be expected to adhere to project plans and deadlines in order to deliver accurate, high-quality curriculum designed for video, ILT, and web-based mediums of delivery.
Primary responsibilities for this position include, but are not limited to: